What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser until they expire or you delete them. Session cookies are deleted when you close your browser.

How We Use Cookies

We use cookies on our website to provide essential functionality and security. We do not use cookies for advertising, tracking, or marketing purposes. All cookies we use are strictly necessary for the operation of our website and services.

Cookies We Use

Our website uses the following categories of cookies:

1. Essential Cookies (Strictly Necessary)

These cookies are essential for the operation of our website and cannot be disabled. They are usually only set in response to actions made by you which amount to a request for services, such as logging into secure areas. These cookies do not store any personally identifiable information beyond what is necessary for authentication and session management.

Authentication Cookies (Admin Staff Only):

• Provider: Supabase (our authentication service provider)
• Purpose: To maintain your logged-in session when you access the secure admin dashboard (staff and authorized personnel only)
• Duration: Session-based and persistent (up to 7 days for 'remember me' functionality)
• Legal Basis: Strictly necessary for providing secure access to our admin systems
• Data Stored: Session identifier, authentication tokens (no personally identifiable information is stored in cookies)

2. Security Cookies

These cookies help us ensure the security of our website and protect against malicious activity such as automated bot attacks.

CAPTCHA Cookies:

• Provider: Cloudflare Turnstile (CAPTCHA service)
• Purpose: To verify that you are a human user and prevent automated abuse of our login system
• Duration: Temporary (session-based, cleared when you close your browser)
• Legal Basis: Strictly necessary for security purposes and protecting our services
• Data Stored: Challenge verification tokens (no personal information)

Third-Party Services

We use the following third-party services that may set cookies:

• Supabase: Provides authentication and database services for secure admin dashboard access (staff only)
• Cloudflare Turnstile: Provides CAPTCHA verification to protect the admin login area against automated attacks

Both services are GDPR-compliant and process data in accordance with UK and EU data protection regulations.

Legal Basis for Using Cookies

Under the UK Privacy and Electronic Communications Regulations (PECR) and the General Data Protection Regulation (GDPR), we are required to inform you about the cookies we use and obtain your consent where necessary.

All cookies used on our website fall under the category of "strictly necessary" cookies, which are exempt from the consent requirement under PECR Regulation 6(4). These cookies are essential for:

• Enabling authorized staff to access and use our secure admin dashboard
• Maintaining the security and integrity of our website and admin systems
• Preventing fraud and protecting against unauthorized access and cyber attacks

We do not use cookies for analytics, advertising, or any non-essential purposes that would require your explicit consent.

Managing and Disabling Cookies

You have the right to decide whether to accept or reject cookies. However, please note that if you choose to disable the essential cookies we use, you will not be able to access the secure admin dashboard (for staff and authorized personnel only).

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience, as some functionality may no longer work correctly.

To manage cookies in your browser:

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies

Mobile Devices

For mobile devices, please refer to your device manufacturer's instructions for managing cookies through your device settings.

Do We Use Tracking or Analytics Cookies?

No. We do not use any tracking, analytics, advertising, or marketing cookies on our website. We do not track your browsing behaviour across other websites, and we do not share cookie data with advertisers or third-party marketing platforms.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Last Updated: January 2, 2026

Your Rights and Contact Information

Under data protection law, you have rights including:

• The right to be informed about how your data is being used (this policy)
• The right to access personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your personal data
• The right to object to processing of your personal data

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email: helen@wardilllettings.com
Phone: +447930246655

If you are not satisfied with our response or believe we are processing your personal data unlawfully, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.